27
November
2010

TSA violates customers – What’s there to learn? 12:40 on Saturday

File this under “Doing Business in 2010″: If you screw up over your customers, should you do everything you can to make sure it doesn’t happen again, or should you wait for your mishaps to pop up on YouTube and get viral on Facebook? Which one is more expensive?

Choose carefully, there are no other options.

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